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The British Retail Consortium sends 'no deal brexit letter' to MPs at the House of Commons warning of the consequences of a 'no deal Brexit' for consumers and the food supply chain. The letter is signed by the CEOs of ten leading retailers and says that "We are extremely concerned that our customers will be among the first to experience the realities of a no deal Brexit. We anticipate significant risks to maintaining the choice, quality and durability of food that our customers have come to expect in our stores, and there will be inevitable pressure on food prices from higher transport costs, currency devaluation and tariffs.

We are therefore asking you to work with your colleagues in Parliament urgently to find a solution that avoids the shock of a no deal Brexit on 29 March and removes these risks for UK consumers."

Read full letter here.

 

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Crowe Clark Whitehill has published a report about consumers expectations, food and drink businesses, and their approach to counter fraud.

The report highlights the divergence between common industry practice and consumer expectations.  For example, consumers expect that food and drink businesses to share information early and not wait until all the facts are known.

Consumers also expect businesses to share information about incidents that result in a financial loss, not just incidents that could cause a health risk. 

Consumers expect businesses to share detailed information with the Scottish Food Crime and Incidents Unit/National Food Crime Unit rather than combined and anonymised data.

The overarching message across the various findings is that consumers expect more transparency. Which is a reasonable expectation. The report is available here: https://lnkd.in/e-G4qNd

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